Euroclinic Group consists of Athens Euroclinic General Hospital , Euroclinic Children’s Hospital, Euroclinic Polyclinic D.Y.O. both very conveniently located in the center of Athens, with goodtransport links, allowing easy access to the Hospitals and prompt emergency response time. Committed to caring for and improving the quality of human life, the Euroclinic Group aims to offer individualized care based on the highest international clinical standards and specialized centers staffed by highly qualified medical personnel.
Patient’s Friendly Hospitals
- As The first clinics in Greece and Europe certified as “Patients’ Friendly Hospitals” by the most reliable certification body TUV AUSTRIA HELLAS, Euroclinic of Athens & Euroclinic Children’s Hospital aspire to provide patients with the best possible conditions during their hospitalization.
- The International Guidelines “Patients’ Friendly Hospitals” concern the design and implementation of practice in Hospitals and Clinics, so as to create an environment friendly to patients, relatives and attendants.
Patient Satisfaction Survey
9 out of 10 patients are fully satisfied with our services , according to the results of the most recent quarterly survey conducted by an external, independent, credible and rated market research company which ensures the impartiality and objectivity of the patients’ responses. Quality is assessed based on 4 key parameters:
- Scientific level and quality of the services provided by the medical staff
- Training and quality patient care by the nursing and administrative staff
- Quality of facilities, equipment and infrastructure, and cleanliness
- Quality of patient service systems and procedures
The Athens Euroclinic & Euroclinic Children’s Hospital
- Leading diagnostic, surgical and therapeutic center with Top scientific staff of all medical specialties and Highly qualified and experienced nursing personnel.
- Cooperation with 300 associate permanent physicians and 1,000 referring physicians covering all specialties and offering their services to our patients according to the latest scientific developments in Medicine
- Most of the Euroclinic Group physicians are active in the domestic and global medical community and the majority of them are affiliated with international academic institutions in the USA and in Europe.
- All the clinical trials, scientific papers, presentations and medical advancements associated with the Euroclinic Group are published annually and are available to anyone wishing to confirm the high scientific level of the hospitals’ physicians and scientific personnel.
- Cutting-edge medical equipment and modern infrastructure
- Certified in accordance with the ΕLΟΤ ΕΝ ISO 9001:2000 standards
- Athens Euroclinic : 159 patient beds, 8 operating theaters, 12 beds in the Intensive Care Unit (ICU), 4 beds in the Coronary Care Unit (CCU), One Day Clinic (ODC), Fully equipped Outpatient Clinic
- Euroclinic Children’s Hospital: 78 patient beds, 3 operating theaters, Increased Care Unit, One Day Clinic (ODC), Free overnight stay for parent or guardian, Fully equipped Outpatient Clinic
- 24/7 emergency & ambulance services
Centers of Excellence
- Certified Stroke Unit from European Stoke Organization (ESO)
- This recognition places Euroclinic and Greece among the distinguished network of hospitals in Europe with top-quality criteria for providing dedicated treatment and support to patients who have suffered a stroke. The Euroclinic Stroke Unit is on call 24/7 all year round and offers:
- Faster access to treatment
- Reduced mortality and disability rates
- Shorter hospitalization time
- Faster recovery
- Early patient rehabilitation
- Avoidance of complications
- Secondary prevention of stroke in 100% of patients
- This recognition places Euroclinic and Greece among the distinguished network of hospitals in Europe with top-quality criteria for providing dedicated treatment and support to patients who have suffered a stroke. The Euroclinic Stroke Unit is on call 24/7 all year round and offers:
- Cardiac Surgery Center for Total Arterial Myocardial Revascularization (Certified Center of Excellence)
- Certified Center for Transcatheter Aortic Valve Implantation (TAVI)
- Interventional Cardiology Unit
- Center for Congenital Heart Diseases
- Thyroid and Parathyroid Surgery (Certified Center of Excellence)
- Department of Robotic Surgery (Da Vinci Xi)
- Breast Center
- Oncological Unit
- Urology Unit
The Euroclinic Group as an International Healthcare Provider
- Optimal patient management: Our dedicated IPS Department provides assistance to patients and their insurance companies 24/7.
- Centrally located in Athens: It is easily accessible, ensuring prompt response in case of emergencies. Good transport links facilitate the patient’s escorts and allow convenient access to all of the local sights and attractions.
- Quality Healthcare: Our patient-centered philosophy, specialized units and highly trained professionals guarantee optimal healthcare, within the comfort of pleasant surroundings for patients and their escorts.
- A partner of choice: VIP services and reasonable prices are the reasons why the Euroclinic Group has laid strong foundations for new partnerships, while it is affiliated with almost all the established insurance companies worldwide
- Increased patient satisfaction: More than 90% of our inpatients reported highly satisfied by the services provided, having been treated with discretion, kindness and a deep sense of compassion.
- VIP services for all: From the moment they are admitted and up to their discharge, all patients are assigned with a unique case manager, who takes care of all hospitalization procedures.
Our International Patient Department (IPS)
Offers 24/7 VIP high quality patient centered healthcare services to:
- International patients who choose Euroclinic Group hospitals for their best medical treatment
- Travelers visiting Greece, in need of any emergency and non-emergency medical assistance
- Expatriates
- Cruise & Maritime industry patients
Our International Patient Department (IPS) makes a difference by:
- Offering 24/7 VIP high quality patient centered healthcare services
- Offering a wide range of services and assistance to patients, so that any visit to our hospitals will be as smooth and pleasant as possible. Furthermore, the hospital embraces cultural diversity and can cater for almost any hospitality and intercultural requirement, such as special dietary needs or religious practices. We stand out for our efforts to fulfill the needs of each individual patient.
- Responding promptly to all international patient requests
- Scheduling appointments with physicians prior to the arrival
- Medical Visits in Hotels (Athens only)
- Coordinating all procedures before, during and after the hospitalization
- Organizing transportation to and from the hospitals
- Offering interpretation services in English
- Assisting with financial facilitations
- Acting as a liaison between the patient, and insurance companies, embassies and other businesses for hospital-related matters
- Arranging to have your medical file translated into patient’s native language
- Standing by the patient every step of the way
Let’s Collaborate:
- Marinos Katimertzis, Chief Commercial Officer: mkatimertzis@euroclinic.gr
- Effie Sfaltou, Commercial Department Supervisor: esfaltou@euroclinic.gr
- Yannis Psillias International Patients Dept Director: ipsyllias@euroclinic.gr
- Korthalia Tsoutsia Customer Service: ktsoutsia@euroclinic.gr