Euroclinic is the proven leader in Quality!

Euroclinic is the proven leader in Quality!

9/10 patients are very satisfied with Euroclinic’s services!

Chiefly aiming to provide quality healthcare services focusing on people, the Euroclinic Group takes into serious consideration and deems valuable the opinion of each patient visiting or being hospitalized in one of the Group hospitals. To this end, as of 2018, it has been conducting patient and carer satisfaction surveys among those who chose the Athens Euroclinic or the Euroclinic Children’s Hospital for their medical needs, using their comments and remarks constructively.

According to the results of the most recent quarterly (January 2019-December 2019) survey conducted by an independent external market research company, 9 out of 10 patients who visited or were hospitalized in the Euroclinic hospitals stated they were extremely satisfied with the services and care they received during their stay at the Group’s medical facilities. Specifically, 80% of inpatients and outpatients stated they were extremely satisfied at a rate higher than 90%. The data collected from the satisfaction survey:

Athens Euroclinic:

• Inpatients: 90.4%
• Outpatients: 91.5%

Euroclinic Children’s Hospital:

• Inpatients: 93.5%
• Outpatients: 92.5%

Some of the factors contributing to the very positive evaluation by the majority of patients include:

• warm welcoming of patients,
• immediate and fast service,
• fully trained medical and nursing staff,
• patient-friendly hospital surroundings.

As one of the leaders in the private healthcare industry, we consider it our obligation to share our performance across all patient service and care sectors with absolute transparency, placing the bar even higher in terms of quality healthcare. We pledge that the opinion of our patients will continue to be our driving force, so that we may continue to grow and improve, demonstrating the highest quality indicators.